Terms of Service

SELLERSIDE – TERMS OF SERVICE

Last Updated: 2025/06/30

Operated by LGC Innovations LLC

Address: 6407 Magnolia St, Milton, FL 32570

Website: https://www.sellerside.io

Contact: contact@sellerside.io

Phone: +33 6 98 23 03 53

1. Acceptance of the Terms

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These Terms of Service (“Terms”) govern your access and use of the Sellerside platform (“Service”), operated by LGC Innovations LLC, a Florida limited liability company (“Sellerside”, “we”, “us”, or “our”).

By creating an account or using the Service, you agree to be bound by these Terms.

If you do not agree, you must not use the Service.

The Service is intended exclusively for Amazon FBA sellers.

2. Description of the Service

Sellerside provides tools to help Amazon FBA sellers manage and optimize their business.

The Service includes, but is not limited to:

2.1 Data Module (P&L & COGS)

Fetches non-restricted Amazon Selling Partner API (“SP-API”) data related to sales, fees, and financials.
Calculates or uses user-provided COGS.
Produces P&L statements.

2.2 Stock Forecast Module

Forecasts stock levels based on sales velocity, inventory trends, and user-defined parameters.
Creates replenishment recommendations.

2.3 Order Management Module

Allows creation and management of purchase orders (PO).
Centralizes supplier documentation.
Merges PO information with Amazon shipments created by the seller in Seller Central.

2.4 Access & Exports

Web dashboard only.
Exports available in CSV, XLSX, or flat file format.
No public API provided at this time.

Sellerside does not access or store Amazon buyer Personally Identifiable Information (“PII”) and does not request Restricted Data Tokens.

3. Eligibility

To use the Service, you must:

Be an Amazon FBA seller with an active Seller Central account.
Be at least 18 years old.
Have the authority to bind the business you represent.

4. Amazon SP-API Access & Permissions

4.1 Authorization

To use the Service, you must authorize Sellerside to access your Amazon SP-API data using Amazon’s OAuth process.

4.2 Scopes

Sellerside only requests non-restricted SP-API endpoints, including but not limited to:

Sales and order summaries (without PII)
Inventory listings
Financial and fees reports
FBA inventory health

No restricted PII endpoints are accessed.

4.3 Revocation

You may revoke SP-API access at any time through Seller Central.

Revoking access may make the Service unusable.

4.4 Compliance

You agree to comply with:

Amazon Marketplace policies
Amazon Selling Partner API policies
Amazon Data Protection Policy
Amazon Acceptable Use Policy

Sellerside is not affiliated with, endorsed by, or sponsored by Amazon.

5. Account Registration

You must create an account using:

Name
Email address
Password
Two-factor authentication (2FA)

No KYC documents are required.

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You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

6. Sub-Accounts & Multi-User Access

You may create sub-user accounts within your organization.

Each Sellerside account corresponds to one Amazon Seller ID.

Managing multiple Amazon accounts requires separate Sellerside subscriptions.

7. Data Usage, Ownership & Retention

7.1 Data Ownership

Your Amazon data remains your property or Amazon’s, as applicable.
Sellerside only processes data to provide the Service.

7.2 Prohibited Uses

You may not:

Resell or disclose Sellerside analyses to competing Amazon sellers
Aggregate other sellers’ data
Use the Service to compete directly with Sellerside
Reverse engineer or scrape the Service

7.3 Retention

Non-restricted SP-API data is retained for up to 18 months, in accordance with Amazon policy.

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At account termination:

Access is removed immediately
Data is deleted within 21 days, unless legally required otherwise

7.4 Data Requests

Upon request, you may obtain:

An export of your data
Early deletion
Account closure

8. Security

Sellerside implements standard industry security measures, including:

Encryption in transit (TLS 1.2+)
Encryption at rest (AES-256)
Access controls and logging
Restricted internal access

8.1 Shared Responsibility Model

Sellerside secures its infrastructure and stored data.
You are responsible for securing your login, devices, employees, and Seller Central access.

9. Data Breach Notification

In the event of a confirmed data breach affecting your data:

Sellerside will notify you without unreasonable delay
Provide available information about the incident
Take corrective measures
Cooperate to mitigate impact

This clause satisfies SP-API compliance requirements and does not represent a guarantee of uninterrupted security.

10. Payments, Billing & Trials

10.1 Subscription Plans

Sellerside is offered as:

Monthly subscription
Annual subscription

10.2 Free Trial

A 30-day free trial is available for new customers.

10.3 Billing

Payments are processed through:

Stripe
Credit or debit card

All fees are displayed before purchase.

10.4 Failed Payments

If a payment fails, Sellerside will attempt to collect payment for 14 days.

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After 14 days:

The account may be suspended
SP-API sync may stop
Access may be restricted to read-only

10.5 Refunds

All payments are non-refundable, including partial periods if you cancel early.

11. Suspension & Termination

11.1 By You

You may cancel at any time.

Your subscription remains active until the end of the paid period.

11.2 By Sellerside

We may suspend or terminate your account if:

Payment fails for more than 14 days
You violate these Terms
You misuse SP-API access
You engage in fraudulent or harmful behavior

11.3 After Termination

Access becomes read-only for 21 days
Data is deleted within 21 days
No refunds are provided

12. Intellectual Property

All rights in Sellerside’s software, algorithms, branding, documentation, and content remain the exclusive property of LGC Innovations LLC.

You receive a non-exclusive, non-transferable, revocable license to use the Service.

You may not:

copy
distribute
reverse-engineer
modify
build a competing product

13. Disclaimers

The Service is provided “as is”, without warranties, including:

No guarantee that forecasts are accurate
No guarantee that Amazon will not change its API
No guarantee of uninterrupted access
No liability for Amazon downtime or API errors

You acknowledge that all business decisions remain your sole responsibility.

14. Limitation of Liability

To the maximum extent permitted by law:

Sellerside’s aggregate liability is limited to the total amount paid by you in the last 12 months.
Sellerside is not liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, or data.

Some jurisdictions do not allow certain exclusions; in such cases, Sellerside’s liability is limited to the maximum allowed by law.

15. Indemnification

You agree to indemnify and hold harmless Sellerside and its members, employees, and agents from any claim arising from:

Your use of the Service
Your violation of these Terms
Your breach of Amazon’s policies
Misuse of SP-API data

16. Modifications to the Terms

Sellerside may update these Terms from time to time.

You will be notified via:

Email
In-app notification

Changes become effective 30 days after notice.

Your continued use of the Service constitutes acceptance.

17. Dispute Resolution, Governing Law & Class Action Waiver

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

You agree to:

Mandatory binding arbitration for disputes
No participation in class actions
No jury trial

Venue shall be in the State of Florida.

18. Miscellaneous

These Terms constitute the entire agreement between you and Sellerside.
If any provision is invalid, the rest remains enforceable.
You may not assign your rights without prior written consent.
Sellerside may update, modify, or discontinue the Service at its discretion.

Contact

For any questions regarding these Terms:

Email: contact@sellerside.io

Website: https://www.sellerside.io

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